The JestElite Blog
Your website design is there to help you become the solution to your customer's problems.
Your website design is there to help you become the solution to your customer's problems.
As a business, your job is to solve a problem that exists in the world. And if you want to make money, you need customers. So how do you get those customers?
You expose them to your brand at different touchpoints (your website, social media channels, in-person interactions) and hope they decide to buy from you when they next need your solution. How do you convince them that they do want or need the solution? You become their solution by showing up right before they realize they have a problem that needs solving.
Your website is one of the most important marketing tools you have at your disposal. It's where people go to research and make purchases from brands now more than ever—and it's where many of us are spending most of our time these days. This means it's more important than ever for your website design to authentically represent who you are as a brand and help customers see why working with you is better than any other option out there (which it probably is).
Your website design is there to make sure you are found by customers.
Your website design is there to make sure you are found by customers.
In the past, someone might have asked a question at work and then looked it up on their smartphone or laptop once they got home. But now, most people ask their smartphones for information whenever and wherever they want to.
It’s important that your business is able to be found as easily as possible in these moments of need. Your website design should help you to be found by as many customers as possible - this means being found on search engines such as Google and also on social media platforms like Facebook and Twitter. The more places you can be found, the more likely it is that people will find your business when they need it.
Your website design is there to make sure that customers can understand what you can do for them and why they should choose you.
Your website design is there to make sure that customers can understand what you can do for them and why they should choose you. There are many things you can use to ensure this happens, in order of importance:
- Use a clear headline that sums up the value of your business and the problems you solve.
- Use clear calls to action (CTAs) that tell your website visitors exactly what to do next, making it as easy as possible for them to take action and contact you if they need your help.
- Use straightforward language without any industry jargon.
- Include case studies or testimonials that prove the quality of your work and service so customers know they can trust you with their project or problem.
- A FAQ section lets customers get quick answers to any burning questions they may have before reaching out to contact you directly - giving them more confidence in their decision-making process of choosing which solution provider is right for them!
- And finally, a contact page makes sure all necessary information is provided so potential clients don't have any excuse not getting back into touch!
Your website design is there to show your customers that it's safe to trust you.
You've probably heard it a million times: if you want to be successful, you need to be the solution to your customer's problems. But how do you show them that you're the right person for the job? You make sure that they can tell, just by looking at your website, that they can trust you.
When someone lands on your site, they should feel safe and comfortable there. First impressions are important—if your site looks like a scam or a bad joke, they won't stick around long enough to see what sort of content you offer.
If done right, your website should also encourage repeat visits. It should be easy to use (and fun to use!), so whoever's looking at it feels confident in their ability to move around without getting lost or giving up in frustration.
People will often give up when something is too hard or frustrating—even if it's something that would really benefit them! Your visitors won't buy from you if they don't trust that the transaction will be secure and easy for them.
This same principle applies mobile-friendliness—the ability for your website design to adapt on various screens so it's easy for users of all devices to navigate and interact with your site without having awkward browsing experiences because things don't display correctly on their device or scale properly when they zoom in and out.
Your website design is there to tell your brand story.
Your brand story is what makes you different from your competitors and inspires customers to do business with you. Brand stories have been around for decades, but they're still important today. Even if you don't have the money or resources to advertise on a national scale, your brand story can help you stand out among similar brands in the marketplace. If you want to start telling your own brand story, the following tips will help get you started:
- Create a strong message that resonates with your audience.
- Use visual aids like pictures or videos to bring your message to life.
A good website design has one goal—to help you become the solution to your customer's problems.
It's about your customers.
A good website design isn't about you. It's about your customers. Your website design should be there to make the sale, to make your customers happy, and ultimately, to make you successful!